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Email Address:

Payment Portal Support
For help logging in, making a payment, or using an automated service
855-270-3592
customerservice@firstbilling.com
Customer Service Hours
Monday - Friday: 7:00AM - 5:00PM CST

Account Support
For utility-related problems or questions about your invoices

Account Questions?

Customer Service Hours
Monday - Friday: 8:00 AM - 4:00 PM CST


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Software Version: 2024.10.8.1
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